✅ Privacy Policy – Solar Wind Mart
1. Introduction
Solar Wind Mart (“we”, “our”, “platform”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal and business data when you use our platform, including:
Asset listings (solar panels, inverters, equipment)
PPA (Power Purchase Agreement) services
Sales and purchase transactions
Vendor, agent, and partner onboarding
By using our platform, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect different types of data depending on how you use the platform.
2.1 Personal Information
Full name
Email address
Phone number
Address (city, state, country, PIN code)
2.2 Business Information
Company name
GST / PAN details
Business registration documents
Bank/payment details
2.3 Transaction Data
Purchase and sales records
Bid submissions
PPA agreement details
Payment history
2.4 Technical Data
IP address
Browser type
Device information
Cookies and usage behavior
3. Data Usage
We use your data to:
Create and manage your account
Process sales, purchases, and bids
Facilitate PPA agreements between parties
Verify vendors and partners
Provide customer support
Improve platform performance and user experience
Send important updates and notifications
4. Asset Listings Data
When you upload or list assets (like solar panels, batteries, etc.):
The data you provide (images, specs, pricing) becomes visible to other users
You are responsible for the accuracy of listing information
We may use listing data to improve search and recommendations
5. PPA (Power Purchase Agreement) Data
For PPA-related services:
We may collect project details, energy capacity, location, and contract terms
This data is shared only between relevant parties (buyer, seller, partners)
We do not modify or interfere in agreement terms between users
6. Sales & Purchase Data
For marketplace transactions:
We store order details, pricing, and payment status
Transaction data is used for:
Order processing
Dispute resolution
Analytics and reporting
We do not sell or misuse transaction data.
7. Data Sharing
We only share data in the following cases:
Between buyers and sellers for transactions
With payment gateways for secure processing
With service providers (hosting, analytics, email)
When required by law or government authorities
👉 We do NOT sell your data to third parties
8. Data Security
We implement strong security measures:
SSL encryption (HTTPS)
Secure payment gateways
Restricted access to sensitive data
Regular monitoring and updates
However, no system is 100% secure, so users must also protect their credentials.
9. Cookies Policy
We use cookies to:
Improve user experience
Remember login sessions
Track usage analytics
You can disable cookies in your browser settings.
10. User Responsibilities
You agree to:
Provide accurate information
Not share false or misleading data
Keep login credentials secure
11. Data Retention
We retain your data:
As long as your account is active
As required for legal, financial, or operational purposes
12. Your Rights
You have the right to:
Access your data
Update or correct your data
Request deletion (subject to legal requirements)
13. Third-Party Links
Our platform may contain links to third-party services.
We are not responsible for their privacy practices.
14. Changes to Privacy Policy
We may update this Privacy Policy from time to time.
Users will be notified of major changes.
15. Contact Information
For privacy-related queries:
Email: info@solarwindmart.com
Support Hours: Mon–Fri, 9 AM – 6 PM